Direct and personal
Direct contact instead of anonymous support queues. We get to know your systems and your business.
Reliable IT service for your business
We plan, protect and manage IT infrastructure in Sittensen and the Rotenburg (Wümme) district — personally, clearly and without unnecessary complications.
WHY TOP IT SERVICE
One point of contact. Clear responsibility
We make sure your systems run reliably, your data stays protected and your team can work without technical friction. Technology is complex. Our solutions don’t have to be.
Proactive support
We identify risks before they turn into downtime — with clear documentation and continuous oversight of your IT environment.
Solutions you understand
Clear recommendations without unnecessary technical jargon. You always know what we’re doing and why.
OUR SERVICES
Everything your IT needs to run reliably
From day-to-day support to strategic improvements — exactly the IT support your business needs.
IT Administration
Reliable setup, maintenance and monitoring of workstations, servers and IT systems.
IT Support
Fast support remotely or on site — solution-focused and clearly explained.
Cybersecurity
Firewalls, antivirus protection and security solutions for safe and reliable IT operations.
Cloud Solutions
Secure and flexible cloud services tailored to your workflows and growth.
IT Infrastructure
Planning, implementation and maintenance of modern networks and the right hardware.
Consulting & Training
Practical IT consulting and hands-on training that helps your team work confidently day to day.
FOR PRIVATE CUSTOMERS
Professional IT support – also for your home
YOUR CONTACT
Tim Fiebach — your personal point of contact
More than 30 years of technical experience — from communications electronics and enterprise IT to supporting small and medium-sized businesses today. Tim believes technology should be easy to understand, work reliably and make everyday business better. He gets involved wherever support is needed and explains technical matters in a way that makes sense.
Private customers benefit from the same experience and expertise Tim provides to his business clients.
HOW WE WORK
A structured approach from the first conversation to ongoing support
Understand
We assess your systems, requirements and potential risks — on site or remotely.
Plan
You receive a clear proposal with transparent priorities and next steps.
Implement
We implement solutions carefully, document everything clearly and keep disruption to a minimum.
Support
Monitoring, support and proactive maintenance keep your IT running reliably.
CERTIFIED PARTNERSHIPS
Strong technology partnerships
As a certified partner, we rely on proven solutions from providers known for security, quality and reliability.
Wortmann is an internationally active family-owned company with more than 35 years of experience in IT. TERRA products assembled in Germany are backed by the company’s own service and partner network.
With modern security technologies and extensive experience, we help protect your IT from cyber threats. As a certified Securepoint Gold Partner, we offer expert support for Securepoint UTM firewalls.
FAQ
Frequently asked questions
The most important things to know about working with us, IT support and ongoing service — explained simply and clearly.
How quickly can I get help with an IT issue?
Many issues can be resolved immediately through remote support. If an on-site visit is required, we will arrange an appointment with you as soon as possible. You deal directly with Tim Fiebach — no call centers and no unnecessary detours.
Do I need to commit to a long-term contract?
No. We first look at the support you actually need and find the right solution together. This can be a one-time service or ongoing IT support.
Can you take over an existing IT infrastructure?
Yes. We assess your existing systems, identify potential weaknesses and develop a sensible solution based on the infrastructure you already have. Not everything needs to be replaced or rebuilt.
Where do you provide on-site support?
We provide on-site support for businesses and private customers in Sittensen and throughout the Rotenburg (Wümme) district. Many tasks can also be handled quickly and securely through remote support.
Do you also provide consulting and employee training?
Yes. In addition to technical support, we advise you on IT infrastructure, security and suitable solutions, and help your team use new systems safely and confidently.
Let’s get your IT running the way it should
A short conversation is all it takes to get started. Tell us what you need help with and you’ll receive a personal assessment and a clear recommendation for the next step.